Draft page for callloop.com/integrations/shopify · prepared for Andres Escobar, Call Loop · written only from Call Loop's own pages, read 12 November 2026
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Shopify

Connect Call Loop with Shopify to text your store’s customers at the moments that sell: a cart left behind, a flash sale, a customer who just joined your VIP list. Customer details come across from Shopify on their own, and your messages go out as text, picture messages or ringless voicemail.

Try Call Loop for FreeSee pricing
From: help.callloop.com/13170426 · help.callloop.com/15254357 · callloop.com/features/ringless-voicemail

Bring Your Shopify Customers Into Call Loop

When a Shopify event fires, Call Loop creates or updates the contact with their name, phone number and email, and adds them to the lists you choose. No exports, no spreadsheets.

From: help.callloop.com/13170426

Text Customers When Something Changes in Shopify

Send an SMS or a picture message the moment a Shopify event happens, for example when a customer is tagged. Messages can use Shopify details like the customer’s first name.

From: help.callloop.com/13170426

Recover Abandoned Carts

Every Call Loop campaign has its own Webhook Enrollment URL. Paste it into the event trigger in your store and each shopper who leaves a cart is enrolled in a short reminder sequence, which can stop the moment they reply.

Check with your teamWhich Shopify event your setup uses to fire the cart webhook. Your help article lists Shopify as a webhook platform and abandoned cart reminders as a use case, but does not name the Shopify event.
From: help.callloop.com/15254357

Run Flash Sales by Text

Send one broadcast to your whole list, schedule it ahead for launch morning, and attach a textable coupon with an expiration date so the deadline is real.

From: callloop.com/features/sms-broadcasts · callloop.com/features/schedule-sms · callloop.com/features/sms-coupons

Add a Voicemail for the Carts Worth It

Ringless voicemail drops a recorded message straight into the customer’s voicemail without ringing the phone. Use it for your bigger carts, next to the text, and you are not charged for a voicemail that fails to deliver.

Check with your teamHow a store sends the voicemail today: the Custom ringless voicemail trigger (webhook) is documented; whether a voicemail can be a step inside a campaign was not found on your pages.
From: callloop.com/features/ringless-voicemail · callloop.com/blog/abandoned-cart-sms · help.callloop.com/9114165 · callloop.com/pricing

Collect Consent the Right Way

Add an unticked opt-in box at checkout with the compliance wording directly under the phone field, and link your terms and privacy policy. Our ecommerce opt-in guide has the exact wording to copy.

From: help.callloop.com/7062553

How to Connect Shopify

  1. In Shopify, go to your admin, click View your store and copy your store URL.
  2. In Call Loop, go to Settings, then Integrations, find Shopify and click Connect.
  3. Paste your store URL, click Apply, then approve the integration on the Shopify confirmation screen.
  4. Open the Shopify integration, click the Workflows tab and the + icon, and pick a Shopify trigger (for example Tag Edited).
  5. Add your actions: Create or Update Contact (map the phone number, first and last name, and paste your List IDs) and Send SMS / MMS.
  6. Turn the workflow on, then edit a test customer’s tag in Shopify and check the contact and message appear in Call Loop.
From: help.callloop.com/13170426

Questions store owners ask

Can Call Loop text my shoppers when they abandon a cart?

Yes. Create a campaign with your reminder texts, copy its Webhook Enrollment URL, and paste it into the event trigger in your store. When the event fires, the shopper is enrolled and the sequence starts. Always send a test event first.

Check with your teamName the Shopify event (and where in Shopify the URL goes) once your team confirms it.
From: help.callloop.com/15254357
Can I text all my customers about a flash sale at once?

Yes. Send an SMS broadcast to your list, schedule it in advance, and add a textable coupon with an expiration date.

Check with your teamWhether existing Shopify customers can be brought in all at once. The help article covers contacts arriving through workflows when an event fires.
From: callloop.com/features/sms-broadcasts · callloop.com/features/schedule-sms · callloop.com/features/sms-coupons
Can I send a text and a voicemail to the same shopper?

Yes. Call Loop sends SMS, picture messages and ringless voicemail from one account, so a bigger cart can get a text first and a short voicemail later.

From: callloop.com/features/ringless-voicemail · callloop.com/blog/abandoned-cart-sms · callloop.com/pricing
How many credits does each message use?

One credit per 160-character text, 2 credits for a picture message (up to 1,600 characters), 2 credits per ringless voicemail, and 1 credit per 60 seconds of voice broadcast. Failed ringless voicemails are not charged.

From: callloop.com/pricing
Which countries can I text?

Call Loop delivers SMS and voice broadcasts to phone numbers in the United States and Canada.

From: callloop.com/pricing
What do I need at checkout to text shoppers legally?

Express written consent: an opt-in checkbox that is not pre-checked, compliance language directly under the phone field, and links to your terms of service and privacy policy. Our opt-in guide has TCPA-approved wording you can paste.

Check with your teamYour opt-in guide says only Shopify Plus or custom checkouts can collect subscribers at checkout. Confirm that line is still current before quoting it to store owners.
From: help.callloop.com/7062553

Start texting your Shopify customers

Try every Call Loop feature free for 14 days, no credit card needed.

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And the card for callloop.com/integrations (new group: Ecommerce)
S
ShopifyText your store’s customers from Shopify events, from cart reminders to flash sales.

What went into this, and what stayed out

  • Every line comes from Call Loop's own help center and website, read 12 November 2026. Each block names its source page.
  • Today callloop.com/integrations lists 30 tools in five groups and none is a store platform; the Shopify integration is documented in the help center (article dated 24 August 2026).
  • The Shopify integration's listed trigger is a Shopify event such as a customer tag being edited, so the cart reminder here runs through a campaign Webhook Enrollment URL, which your help center names for Shopify and for abandoned carts. The 5 yellow notes are the points to confirm before publishing.
  • Left out: plan prices, customer counts, testimonials, any Shopify App Store claim, and any feature not on your pages.

Sources